At Fuya Digital (fuyadigital.co.ke), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

We collect information you provide directly to us, as well as information generated automatically when you use our services:

• Personal Identification Information: Name, email address, phone number, and company name when you fill out contact or inquiry forms.
• Technical Data: IP address, browser type and version, time zone, browser plug-in types, operating system, and platform.
• Usage Data: Pages visited, time spent on pages, links clicked, and referring URLs.
• Communications: Any messages or inquiries you send us through our website or email.
• Payment Information: Where applicable, billing details processed through secure, third-party payment providers.

Fuya Digital uses collected data for the following purposes:

• To provide, operate, and maintain our website and services.
• To respond to your inquiries, questions, and requests.
• To send you service updates, marketing communications, and promotional materials (with your consent).
• To process transactions and send related notices.
• To improve, personalize, and expand our website and services.
• To analyze usage patterns and enhance user experience.
• To comply with legal obligations and enforce our terms.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted partners who assist us in operating our website or servicing you, bound by confidentiality obligations.
• Legal Requirements: Where disclosure is required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you.
• With Your Consent: In any other case, only with your explicit consent.

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your browser.

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Preference Cookies: Remember your settings and preferences.

You can control or disable cookies through your browser settings. Note that disabling some cookies may affect website functionality.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include SSL/TLS encryption, secure server infrastructure, and restricted internal access.

We retain your personal data only for as long as is necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.

Under applicable data protection laws (including Kenya’s Data Protection Act, 2019), you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data (“right to be forgotten”).
• Restriction: Request that we restrict processing of your data.
• Portability: Request transfer of your data in a machine-readable format.
• Objection: Object to processing of your data for direct marketing or other purposes.
• Withdraw Consent: Where processing is based on consent, withdraw it at any time.

To exercise any of these rights, please contact us using the details provided below.

Our website may contain links to external websites or services not operated by us. We have no control over the content, privacy policies, or practices of third-party sites. We encourage you to review the privacy policies of every site you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us immediately and we will take steps to remove such information.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with a revised effective date. We encourage you to review this page periodically to stay informed.